PRIVACY POLICY

Effective Date: January 13, 2026

Welcome to DRVN101

At Driving 101 (that’s us—we also go by “DRVN101,” “we,” “our,” or “us”), we’re committed to protecting your privacy and being transparent about how we handle your personal information. We know that when you trust us with your driver education, you’re also trusting us with sensitive details about you and your family. That’s a responsibility we take seriously.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. We’ve written this in straightforward language because we believe you deserve to understand exactly how your information is being handled—no legal jargon required.

By enrolling in our driver training programs or using our website, you’re agreeing to the practices described in this policy. If you have any questions after reading this, please don’t hesitate to reach out to us using the contact information at the end.

1. What Information Do We Collect?

To provide you with quality driver education and meet Washington State requirements, we need to collect certain information about you. Here’s what we gather:

Personal Information You Give Us

When you enroll with us, we’ll ask for:

Your full legal name and date of birth
Driver’s license or learner’s permit number (if you have one)
Contact information—including your address, phone number, and email
Emergency contact information (so we can reach someone if needed)
Parent or guardian information if you’re under 18
Payment and billing information

Educational and Training Records

As a licensed driver training school, Washington State law requires us to maintain detailed records of your training. This includes:

Attendance records for both classroom sessions and behind-the-wheel instruction
Performance evaluations and progress reports
Instructor notes and observations about your driving
Completion certificates and examination results
Course materials and any assignments you complete

Information We Collect Automatically

When you visit our website at https://drvn101.com/, we may automatically collect some technical information:

Your IP address and device information
Browser type and operating system
Pages you visit and how long you spend on them
How you found our website (like search terms or referring sites)
Cookies and similar tracking technologies

2. How Do We Use Your Information?

We only use your information for legitimate purposes related to your driver education. Here’s specifically what we do with it:

Providing Your Driver Education

Enrolling you in our programs and scheduling your classes
Coordinating both classroom and behind-the-wheel instruction
Evaluating your progress and providing feedback
Issuing completion certificates when you finish your training
Communicating with you and your parents or guardians about your training

Meeting Legal Requirements

As a licensed driving school, we’re required by Washington State law to:

Report student enrollment, attendance, and completion to the Washington Department of Licensing (DOL)
Maintain required training records for at least three years
Submit records for regulatory audits when requested
Comply with all state and federal regulations regarding driver education

Running Our Business

Processing payments and managing billing
Improving our curriculum and teaching methods
Analyzing data to enhance our services
Preventing fraud and ensuring everyone’s safety
Responding to your questions and customer service requests

3. Who Do We Share Your Information With?

We don’t sell your personal information to anyone, period. However, there are some specific circumstances where we need to share your information:

Washington State Department of Licensing

This is the big one. By law, we must report your enrollment, attendance, and completion information to the Washington DOL. This is how they verify that driver training schools are meeting state standards and that students are completing their required training. We submit training records and certificates as mandated by state regulations.

Service Providers Who Help Us

We work with trusted third-party companies that help us run our business, such as payment processors to handle your tuition payments. These companies are contractually obligated to protect your information and can only use it for the specific services they provide to us.

Parents and Guardians

If you’re under 18, we share your training records, progress reports, and attendance information with your parents or legal guardians. They need to know how you’re doing!

When the Law Requires It

We may disclose your information when required by law, court order, subpoena, or governmental request. We also may share information if we believe it’s necessary to protect our rights, your safety, or the safety of others.

In Business Transfers

If our business is ever sold, merged, or acquired, your information may be transferred to the new owner. Don’t worry—the same privacy protections outlined in this policy would still apply.

4. How Do We Protect Your Information?

We take data security seriously and have implemented multiple layers of protection to keep your personal information safe:

Physical Security

Paper records are stored in locked cabinets and secure facilities
Access to areas where records are kept is restricted to authorized staff only

Digital Security

Electronic data is encrypted and stored on secure servers
We use firewalls and intrusion detection systems to protect our network
Access to personal information is limited to staff who need it to do their jobs
All staff members receive regular training on data protection and privacy
We conduct periodic security assessments and update our systems regularly
We maintain cyber liability insurance to protect against data breaches

That said, no security system is 100% foolproof. While we do everything we can to protect your information, we can’t guarantee absolute security. If we ever experience a data breach that affects your personal information, we’ll notify you promptly as required by law.

5. How Long Do We Keep Your Information?

We don’t keep your information forever. We retain it only as long as necessary to fulfill the purposes described in this policy and to meet our legal obligations:

Student training records: At least three years (as required by Washington State DOL regulations)
Payment and billing records: Seven years (for tax and accounting purposes)
Website usage data: Up to two years

After these retention periods expire, we securely destroy or anonymize your information in accordance with applicable laws.

6. Your Rights and Choices

Your information belongs to you. Here’s what you can do with it:

Access and Correct Your Information

You have the right to request access to your personal information and training records. If you notice anything that’s inaccurate or incomplete, you can ask us to correct it. Just contact us using the information at the end of this policy.

Opt Out of Marketing

If you don’t want to receive promotional emails from us, you can click the “unsubscribe” link in any marketing email or contact us directly. Please note that even if you opt out of marketing, we’ll still send you important messages about your enrollment and services.

Control Cookies

You can manage or disable cookies through your browser settings. Keep in mind that disabling cookies may affect your ability to use certain features of our website.

Request Deletion

You can request that we delete your personal information. However, there are some exceptions—we may be required to keep certain records to comply with legal obligations, including Washington State DOL record-keeping requirements. We’ll honor your request to the fullest extent permitted by law.

7. Privacy Protections for Minors

Many of our students are under 18, and we take extra care to protect their privacy:

We obtain parental or guardian consent before collecting personal information from minors
Parents and guardians have the right to review and request deletion of their child’s information
We don’t knowingly allow minors to publicly post personal information
We limit information sharing about minors to what’s necessary for educational and regulatory purposes

We comply with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws protecting children’s privacy.

8. Third-Party Links

Our website may contain links to other websites or services that we don’t operate. This Privacy Policy doesn’t apply to those third-party sites. We encourage you to review their privacy policies before providing any personal information. We’re not responsible for how other websites handle your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we’ll post the updated policy on our website with a new effective date at the top.

Your continued use of our services after we post changes means you accept the updated policy. We encourage you to review this policy periodically to stay informed about how we’re protecting your information.

10. Washington State-Specific Information

As a driver training school licensed by the Washington State Department of Licensing, we comply with all applicable state laws and regulations, including:

RCW 46.82 (Driver Training Schools)
WAC 308-108 (Driver Training School Rules)
Washington State Public Records Act (RCW 42.56) where applicable
Washington Executive Order 17-01 (protecting residents from immigration-related surveillance)

We maintain all required records and make them available to the Washington State DOL upon request. Please note that student records may be subject to public disclosure requirements in certain circumstances, as required by Washington State law.

11. Data Security Standards

We follow industry-standard cybersecurity practices to protect your information, including standards established by Washington Technology Solutions. Our security measures include:

Network firewalls and intrusion detection systems
Strong encryption for data transmission and storage
Multi-factor authentication and complex password requirements
Regular software updates and security patches
Active anti-malware protection
Quarterly vulnerability testing
Annual staff privacy and security training

All personal information is stored and processed within the continental United States. We do not outsource services involving your data to any locations outside the US.

12. Questions? Contact Us

We want you to feel comfortable with how we handle your information. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don’t hesitate to reach out:

Driving 101 of Vancouver

Website: https://drvn101.com/

Email: admin@drvn101.com

Phone: 360 892 6988

Mailing Address: 9113 NE 117th Ave #100 Vancouver, WA 98662

We’ll respond to your inquiry within a reasonable timeframe, typically within 30 days.

13. Your Consent

By enrolling in our driver training programs, using our website, or providing your information to us, you’re acknowledging that you’ve read and understood this Privacy Policy. You’re also consenting to how we collect, use, and share your personal information as described here.

If you’re under 18, your parent or legal guardian must consent to this Privacy Policy on your behalf before you can enroll.

Thank you for trusting us with your driver education journey. We’re here to help you become a safe, confident driver—and we’ll protect your privacy every step of the way.

Last Updated: January 13, 2026

Adult Brush-Up Contract

Enrollment Criteria and Course Length

Scheduling Drives

Drive Cancellations

If, for any reason, you must cancel a drive, call the office at 360-892-6988 by 12:00 p.m. the business day before your scheduled drive. If we do not answer, leave a message; the voicemail will tell us the time and date of your call. Any drive not canceled on time will result in in a lost drive from the program. You can purchase the drive back at the cost of $70.00.
If you feel ill, please reschedule by 12:00 p.m. the business day before to avoid a late cancellation fee.
If canceling late, a Doctor’s note will be required to avoid any fees.
If Driving 101 must cancel drives due to weather (ice, snow, etc.), the office staff will try their best to contact you. We will put that information on our voicemail. Call the office if you are concerned that your drive will be canceled.

Program Cost & Fee Policies

Drivers’ Education Program Cost: $250 (Less pre-registration credits or special one-time enrollment offers, if applicable)
Payment may be made by cash or debit/credit card.
Payment program forms and class contracts must be signed and returned to Driving 101 by the first day of class.
All fees must be paid in full before you can schedule any drives.
You may purchase additional drives for $70 an hour.
Any drive not canceled on time will result in a lost drive from the program.
If you mark upon, scratch, or otherwise damage Driving 101 furnishings, testing materials/devices(i.e., tablets, exam sheets, etc.), or vehicles, you will be charged to repair or replace them.
In the event of a car accident deemed the driver’s fault, the driver will be required to pay the $1,000 auto insurance deductible.
Cheating is cause for immediate dismissal from the program. No refund will be given.
Disruption of the class WILL NOT be tolerated. The disruptive student(s) will be asked to leave, no grade will be given for that session, and the session must be made up. Any student instructed to leave the class/BTW environment will have to make up all required components at a later scheduled time and could incur additional fees and will not be receiving any refunds. The information you learn in driver’s ed. may one day save your life.
We have Zero-Tolerance for any discrimination or bullying due to sex, race, religion, etc.

Return Policy

We have a Zero-Tolerance Drug and Alcohol Policy. If found to be exhibiting indicators or signs of impairment, for example, but not limited to slurred/rambling speech, swaying/clumsy/involuntary movements, teeth clenching, extreme agitation, red/dilated pupils, or attention problems; you will be asked to reschedule your class or drive at your expense.

CONTACT INFORMATION:
admin@drvn101.com ,
360-892-6988 ,
https://dev.drvn101.com
Policies & Procedures Contract 12-13-23

Enrollment Criteria and Course Length

You must be at least 15 years old before you can attend classes.
You must be enrolled by the third class.
The course must be a minimum of 30 days and a maximum of nine months.
30 hours of Defensive Driving Classroom Instruction.
You must obtain a Washington State Instructional Permit before scheduling a drive with an instructor.
Five hours of behind-the-wheel individualized in-the-car includes the one-hour Accident Prevention Drive.
Four hours on a Defensive Driving Simulation System WAC 308-108-160
One hour observation of another student driver; unlimited available (one is required by law)

Certificate of Completion Criteria

The student must successfully complete all the classroom and driving requirements before a Certificate of Completion is issued. Classes 1 – 14 must be passed with a minimum of 70%. The 100-question final in Class 15 and Drive 5 must be passed with a minimum score of 80%. All fees must be paid in full.
If it is necessary to extend the completion date beyond nine months or you need to make up more than three classes, you will be required to turn in a note with a valid explanation from your parent, doctor, or school to continue Drivers Education; as well as buy back any remaining drives needed at the rate of $70.00 per drive. Driving 101 can extend the contract up to three additional months, totaling one year from the original start date. If your course is entered into the DOL system as Incomplete, there will be a $100.00 processing fee to reverse it and extend your program.

Program Cost & Fee Policies

Drivers’ Education Program Cost: $650 (Less pre-registration credits or special one-time enrollment offers, if applicable)
Payment may be made by check, post-dated check, card, or post-dated card payments.
Payment program forms and class contracts must be signed and returned to Driving 101 by the third day of class.
There will be a $25 NSF fee charged for all returned checks. If pre-arranged card payments are declined, there will be a $15 charge.
All fees must be paid in full before you can schedule any drives and/or receive a course completion certificate.
You may purchase additional drives for $70 an hour.
There will be a $60 charge to your account if you late cancel, forget your permit or have an expired permit, schedule a drive during a scheduled class, are more than 10 minutes late, or no show for your drive.
If you miss three scheduled drives or classes, your program will be treated as a failed program. WAC 308-108-150
If you mark upon, scratch, or otherwise damage Driving 101 furnishings, testing materials/devices(i.e., tablets, exam sheets, etc.), or vehicles, you will be charged to repair or replace them.
In the event of a car accident deemed the driver’s fault, the driver will be required to pay the $ 1,000 auto insurance deductible.

Return Policy

If you drop the course by the end of the third class, you may be eligible for a refund, less a $50 non-refundable registration and processing fee.
If, for any reason, you have a suspended permit, you will be unable to complete this course, and no refund will be given. If charges related to the suspension have been dropped, the offense will be treated the same as a failed program.

Driving 101 Expectations

Instructors will conduct themselves at the highest of moral and ethical standards. Please contact Driving 101 President Nicole Bisconer directly with any problems or complaints. A complaint about an instructor must be in writing nikki@drvn101.com.
Write your full legal name on all contracts, student record sheets, and tests.
Cell phone use during class MUST be approved by that session’s Instructor.
Cheating is cause for immediate dismissal from the program.
Disruption of the class WILL NOT be tolerated. The disruptive student(s) will be asked to leave, no grade will be given for that session, and the session must be made up. Any student instructed to leave the class/BTW environment will have to make up all required components at a later scheduled time and could incur additional fees and will not be receiving any refunds. The information you learn in driver’s ed. may one day save your life.
We have Zero-Tolerance for any discrimination or bullying due to sex, race, religion, etc.

Scheduling Drives

Washington State requires that you have 55 hours minimum behind the wheel to obtain your license. We instruct for five hours; you must practice for the other 50 hours. 10 of your 50 hours must be at night.
Students schedule their own drives. If parents would rather schedule drive times, they can call the office at 360-892-6988 Monday – Friday, between the hours of 10 am – 5 pm.
Driving 101 is currently scheduling one drive per month until all five drives are complete, with the opportunity to be added to a call list to finish drives quicker as they are available. At the end of each drive, your instructor will remind you to practice 10 hours per month.
Parents are encouraged to ride along, we recommend scheduling in advance. We do have student observations, and occasionally another staff member may be riding along to do training.

Drive Cancellations

If, for any reason, you must cancel a drive, call the office at 360-892-6988 by 12:00 p.m. the business day before your scheduled drive. If we do not answer, leave a message; the voicemail will tell us the time and date of your call. Any drive not canceled on time will be subject to a late cancel/no-show fee. -Late Cancellation/No permit/expired permit/No show – $60
If you feel ill, please reschedule by 12:00 p.m. the business day before to avoid a late cancellation fee.
If canceling late, a Doctor’s note will be required to avoid any fees.
If you miss three scheduled drives or classes, your program will be treated as a failed program. WAC 308-108-150
If Driving 101 must cancel drives due to weather (ice, snow, etc.), the office staff will try their best to contact you. We will put that information on our voicemail. Call the office if you are concerned that your drive will be canceled.

Bill 1635- Department of Licensing- Written and Skills Testing

After completing your driver’s education, you will have the ability to take the driver license exams at Driving 101 for an additional charge. The Knowledge Exam (written) is 40 questions; you must get 32 or more correct to pass. The Skills Exam (drive) has 100 possible points, and you must obtain 80 or more to pass. You can apply for your license once you have completed your driver’s education, passed both the license exams, are at least 16 years old, and have held your permit for at least six months. As part of this program, you could be selected by the DOL for a retest at the DOL’s expense.

Video/Photography

Driving 101 and our guest speakers will present video/imagery about driving school education. Some of these may be extremely graphic. If the students become uncomfortable at any point, they can step out during these moments.
Driving 101 may video and audio record any or all parts of classes and driving sessions. Recordings are used for quality and training purposes.
Students MAY NOT video/audio record any or all portions of classroom content; it is Proprietary.
Driving 101 may use pictures of our class and/or students on our website, Facebook, or other advertising.
If you DO NOT want us to use your child’s picture in our promotions, please let us know at the time of form filling process

Mandatory Drivers Education in the state of Washington

Why is Driver’s Education Important

Your child only learns how to drive once in their life and will use that skill every day for the rest of their life. Students learn how a vehicle operates, how to drive on a freeway, avigate busy urban streets, and safely drive night or day in all kinds of weather. Learning to drive teaches safety on the road and reduces the risk of accidents. Our communities are safer for
us knowing traffic laws. Driver education can benefit people of all ages but is essential for inexperienced drivers.

When Is the Best Time to Learn How to Drive?
According to Anne Marie Hayes, a certified driving instructor and author of 3 Keys to Keeping Your Teen Alive: Lessons for Surviving the First Year of Driving, 16 years old is the best age to
learn to drive. The human brain does not mature until age 25, and by then, patterns of learning and resulting habits are formed. A recent discussion argues that due to increased maturity and life experience, being 18 years old might be a better place to start. However, Anne Marie Hayes states that through research, 16 or 17 is the better age. According to Forbes Magazine F, teen drivers who received their licenses before age 18 and participated in mandatory driver education, behind-the-wheel training and graduated driver licensing restrictions were better prepared and less likely to crash than 18-year-old drivers who did not undergo the same standardized preparation.

In addition, parents are the biggest influence on teens who are learning to drive through coaching, monitoring, supporting, and helping them practice. Students 18 years and older are often ready to leave home, whether it is to go off to college or move out into their own apartments thus have less available support in their endeavor to obtain their driver’s license.

What does Washington State law say?
Currently, driver’s education is only mandatory for 16- and 17-year-olds in Washington state, but there have been growing concerns over a lack of education for students over 18. Data from the State Traffic Safety Commission has shown more drivers between the ages of 18 and 25 have been involved in fatal accidents than any other age group within the past decade, creating concern from lawmakers over the lack of education for young drivers.

Per Washington State Department of Licensing, some students delay licensure until they are 18 or older, thus skipping the mandatory driver’s education. Those who do not complete driver training have higher crash involvement rates. For example, drivers ages 18-20 who have not had driver training have an 80% higher rate of involvement in injury and fatal crashes compared to those who completed driver training prior to licensure, and drivers ages 21-24 without driver training have a 70% higher rate of involvement in injury and fatal crashes compared to those that completed driver training prior to licensure.

Statistics clearly support the importance of taking driver’s education from certified instructors. While it is an investment of time and money for each new driver, lessons learned for safe navigation of a vehicle last a lifetime, teach students responsibility, and assist them in taking steps towards independence and adulthood.

Waiting until age 18 to get a driver’s license allows students to avoid the cost and time commitment of mandatory driver’s education. They do not realize the risk they are trading to save money. Just because you can skip it does not mean it is safe to do so. Driver’s education creates a safer environment for the entire community.

What is the proposed law in Washington State concerning Drivers Education?

In 2024, Governor Jay Inslee signed SB 5583 into law, which requires the Department of Licensing to expand the requirement of mandatory driver’s education for young drivers aged 18-24. This law is expected to take effect by 2026. To date, driver’s education, both classroom and behind the wheel, is completed by instructors certified by the state of Washington. If this law takes effect, the DOL has stated its intention to advertise and teach driver education through its website. This will be at taxpayers’ expense. In addition to driving up taxes on the public, this will create competition with the driving schools the DOL currently regulates, effectively undercutting the private sector.

Recap
A child’s safety is in danger when they obtain a driver’s license without obtaining driver’s training from a certified instructor. The statistics from Washington State DOL that find accident and death rates climbing in young drivers aged 18-24 is alarming. Certified schools are small businesses that support our communities. It would benefit everyone and keep our taxes from increasing if we worked together for the safe licensing of our students.

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